TY - JOUR
T1 - ERPs as 'technologies-in-practice'
T2 - social construction, materiality and the role of organisational factors
AU - Dery, Kristine
AU - Hall, Richard
AU - Wailes, Nick
PY - 2006/11
Y1 - 2006/11
N2 - Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.
AB - Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.
UR - http://www.scopus.com/inward/record.url?scp=33750308045&partnerID=8YFLogxK
U2 - 10.1111/j.1468-005X.2006.00177.x
DO - 10.1111/j.1468-005X.2006.00177.x
M3 - Article
AN - SCOPUS:33750308045
SN - 0268-1072
VL - 21
SP - 229
EP - 241
JO - New Technology, Work and Employment
JF - New Technology, Work and Employment
IS - 3
ER -