Abstract
In the distribution of goods and services, we observe that many firms use multiple channels. For example, consumers can purchase airline tickets either through travel agents or from the airlines directly. Personal computer manufacturers such as IBM, Compaq, and Dell are increasingly using both retail outlets and mail order to distribute their products (Moriarty and Moran 1990). These multichannels are called hybrid channels.
Original language | English |
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Title of host publication | Proceedings of the 1997 World Marketing Congress |
Editors | Samsinar MD Sidin, Ajay K. Manrai |
Place of Publication | Cham Switzerland |
Publisher | Springer |
Pages | 201-202 |
Number of pages | 2 |
Edition | 1st |
ISBN (Electronic) | 9783319173207 |
ISBN (Print) | 9783319173191 |
DOIs | |
Publication status | Published - 1997 |
Externally published | Yes |
Event | AMS World Marketing Congress 1997 - Kuala Lumpur, Malaysia Duration: 24 Jun 1997 → 27 Jun 1997 Conference number: 8th |
Publication series
Name | Developments in Marketing Science: Proceedings of the Academy of Marketing Science |
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Publisher | Springer |
ISSN (Print) | 2363-6165 |
ISSN (Electronic) | 2363-6173 |
Conference
Conference | AMS World Marketing Congress 1997 |
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Abbreviated title | AMS WMC 1997 |
Country/Territory | Malaysia |
City | Kuala Lumpur |
Period | 24/06/97 → 27/06/97 |
Keywords
- Direct Channel
- Mail Order
- Retail Outlet
- Travel Agent
- Vertical Integration