Engaging older people using participatory design

Stephen Lindsay, Daniel Jackson, Guy Schofield, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

107 Citations (Scopus)

Abstract

The use of digital technologies is increasingly proposed in health and social care to address the aging population phenomenon but, in practice, the designers of these technologies are ill equipped to design for older people. We suggest participatory design as an approach to improving the quality of design for older people but, based on previous work and our own experiences, identify four central issues that participatory design approaches need to address. We describe an approach to early engagement in design with older people that address each of these issues and some of our experiences applying the approach in a variety of different design projects. We conclude by discussing some of the issues that have been highlighted when attempting to apply this approach in different design contexts and the issues that have been raised when working with partners who are less committed to the idea of engaging with older adults in participatory design.

Original languageEnglish
Title of host publicationConference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Pages1199-1208
Number of pages10
DOIs
Publication statusPublished - 24 May 2012
EventInternational Conference on Human Factors in Computing Systems 2012 - Austin, United States of America
Duration: 5 May 201210 May 2012
Conference number: 30th

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2012
Abbreviated titleCHI 2012
CountryUnited States of America
CityAustin
Period5/05/1210/05/12

Keywords

  • Changing attitudes
  • Empowerment
  • Older people
  • Participatory design

Cite this

Lindsay, S., Jackson, D., Schofield, G., & Olivier, P. (2012). Engaging older people using participatory design. In Conference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012 (pp. 1199-1208) https://doi.org/10.1145/2207676.2208570