Employee voice and job satisfaction in Australia: The centrality of direct voice

Peter Holland, Amanda Pyman, Brian Cooper, Julian Teicher

Research output: Contribution to journalArticleResearchpeer-review

97 Citations (Scopus)


This study examines the relationship between employee voice and job satisfaction using data from the 2007 Australian Workplace Representation Survey (AWRPS) of 1,022 employees. Drawing on human resource management and industrial relations literature, we test hypotheses concerning the relationship between direct and union voice arrangements and job satisfaction. This relationship represents a gap in the literature, which is important from both theoretical and practical perspectives. Controlling for a range of personal, job, and workplace characteristics, regression analyses suggest that although evidence of voice complementarity exists, direct voice appears to be the central voice arrangement underpinning employees job satisfaction. The article concludes by highlighting the study s implications for management practice and identifies avenues for further research.
Original languageEnglish
Pages (from-to)95 - 111
Number of pages17
JournalHuman Resource Management
Issue number1
Publication statusPublished - 2011

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