Empathy, participatory design and people with dementia

Stephen Lindsay, Daniel Jackson, Cas Ladha, Karim Ladha, Katie Brittain, Patrick Olivier

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    118 Citations (Scopus)

    Abstract

    We describe the development, application and evaluation of a design method tailored for working with people with mild to moderate dementia. Our experiences with the approach highlighted areas where designers and participants held radically different views. The tenet of our approach was that to overcome these differences we needed to create an empathic relationship between participants and designers. To achieve this we modified participatory design techniques to foster respectful engagement with participants in the development of a digital aid to facilitate 'safe walking'. The process begins with broad qualitative scoping and design work then moves to developing personally tailored, individual designs to further exploration of the experiential elements of the domain while reducing the need for the participants to engage in abstract thought. Reflection highlights a number of important areas that demand consideration when undertaking research in this area and, more generally, when performing design work with people with dementia.

    Original languageEnglish
    Title of host publicationConference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
    Pages521-530
    Number of pages10
    DOIs
    Publication statusPublished - 24 May 2012
    EventInternational Conference on Human Factors in Computing Systems 2012 - Austin, United States of America
    Duration: 5 May 201210 May 2012
    Conference number: 30th

    Conference

    ConferenceInternational Conference on Human Factors in Computing Systems 2012
    Abbreviated titleCHI 2012
    CountryUnited States of America
    CityAustin
    Period5/05/1210/05/12

    Keywords

    • Cognitive impairment
    • Dementia
    • Empathy
    • Experience
    • Participatory design
    • Prompting

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