Emotional labour and negative job outcomes: an evaluation of the mediating role of emotional dissonance

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	101 - 115
Number of pages	15
Journal	Journal of Management and Organization
Volume	12
Issue number	2
Publication status	Published - 2006

Cite this

@article{2098ef8c99da4cb2bff66428c5803103,

title = "Emotional labour and negative job outcomes: an evaluation of the mediating role of emotional dissonance",

author = "{Van Dijk}, {Pieter Andrew} and Andrea Kirk-Brown",

year = "2006",

language = "English",

volume = "12",

pages = "101 -- 115",

journal = "Journal of Management and Organization",

issn = "1833-3672",

publisher = "Cambridge University Press",

number = "2",

}