Emotional labour and negative job outcomes: an evaluation of the mediating role of emotional dissonance

Research output: Contribution to journalArticleResearchpeer-review

81 Citations (Scopus)
Original languageEnglish
Pages (from-to)101 - 115
Number of pages15
JournalJournal of Management and Organization
Volume12
Issue number2
Publication statusPublished - 2006

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