Emotional labor and tourism-based visitor interactions: Job characteristics as determinants of emotion regulation

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@article{bab43f29945d474aa0c7a062b3d594e3,

title = "Emotional labor and tourism-based visitor interactions: Job characteristics as determinants of emotion regulation",

author = "{Van Dijk}, {Pieter Andrew} and Andrea Kirk-Brown",

year = "2008",

language = "English",

volume = "13",

pages = "233 -- 243",

journal = "Tourism Analysis",

issn = "1083-5423",

publisher = "Cognizant Communication Corp",

number = "3",

}