Emergency workers: working with violence

Hannah Meacham, Patricia Pariona-Cabrera, Jillian Cavanagh, Timothy Bartram

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Abstract

This chapter discusses violence against healthcare workers, focusing on emergency department workers and paramedics. Workplace violence is becoming a major public health concern, with increased media coverage of violence against healthcare workers. Emergency department workers include nurses, doctors, porters and administrative staff. Research has shown that emergency department workers are at high risk from verbal and physical violence from patients, patient family members and visitors. Workplace violence prevention training is often designed to protect staff, patients and visitors from violent behaviour. Patient assaults are commonly attributed to alcohol and drug use, psychiatric conditions or stress induced by a crisis situation. Care for such patients can be complex and involve a number of emergency department workers treating the patient simultaneously, all increasing patient stress levels and possibly triggering a violent outburst. Emergency medical staff intention to leave may be affected by patient violence.

Original languageEnglish
Title of host publicationContemporary Work and the Future of Employment in Developed Countries
EditorsPeter Holland, Chris Brewster
Place of PublicationNew York NY USA
PublisherRoutledge
Chapter7
Pages99-114
Number of pages16
Edition1st
ISBN (Electronic)9781351034906
ISBN (Print)9781138490635
DOIs
Publication statusPublished - 2020

Publication series

NameRoutledge Research in Employment Relations
PublisherRoutledge
Volume48

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