Efficiency of knowledge integration in enterprise systems implementation

Sepideh Ebrahimi, Othman Ibrahim, Ab Razak Che Hussin, Darshana Sedera

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearch

3 Citations (Scopus)

Abstract

Recent literature has emphasized the pivotal role of knowledge integration in Enterprise Systems (ES) success. This research-in-progress paper, building upon Knowledge Based Theory of the firm (KBT), examines the efficiency of knowledge integration in the context of ES implementation and identifies the factors contributing to its enhancement. The proposed model in this paper suggests that the efficiency of knowledge integration in an ES implementation process depends upon the level of common knowledge and the level of coordination in the ES adopting organization. It further suggests that the level of common knowledge can be enhanced by proper training, improving ES users' intrinsic and extrinsic motivations and business process modeling and the level of coordination can be improved by articulating a clear unified organizational goal for the ES adoption in the organization, forming a competent ES team, enhancing interdepartmental communication and the cross-functionality in the organization structure.

Original languageEnglish
Title of host publicationPACIS 2013 Proceedings
EditorsJae-Nam Lee, Ji-Ye Mao, James Thong
PublisherPacific Asia Conference on Information Systems
Number of pages12
Publication statusPublished - 2013
Externally publishedYes
EventPacific Asia Conference on Information Systems 2013 - Jeju Island, Korea, Republic of (South)
Duration: 18 Jun 201322 Jun 2013
Conference number: 17th
http://www.pacis-net.org/index.php?year=2013

Conference

ConferencePacific Asia Conference on Information Systems 2013
Abbreviated titlePACIS 2013
CountryKorea, Republic of (South)
CityJeju Island
Period18/06/1322/06/13
Internet address

Keywords

  • Enterprise systems
  • ERP
  • Knowledge integration
  • Knowledge management

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