Abstract
Recent literature has emphasized the pivotal role of knowledge integration in Enterprise Systems (ES) success. This research-in-progress paper, building upon Knowledge Based Theory of the firm (KBT), examines the efficiency of knowledge integration in the context of ES implementation and identifies the factors contributing to its enhancement. The proposed model in this paper suggests that the efficiency of knowledge integration in an ES implementation process depends upon the level of common knowledge and the level of coordination in the ES adopting organization. It further suggests that the level of common knowledge can be enhanced by proper training, improving ES users' intrinsic and extrinsic motivations and business process modeling and the level of coordination can be improved by articulating a clear unified organizational goal for the ES adoption in the organization, forming a competent ES team, enhancing interdepartmental communication and the cross-functionality in the organization structure.
Original language | English |
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Title of host publication | PACIS 2013 Proceedings |
Editors | Jae-Nam Lee, Ji-Ye Mao, James Thong |
Publisher | Pacific Asia Conference on Information Systems |
Number of pages | 12 |
Publication status | Published - 2013 |
Externally published | Yes |
Event | Pacific Asia Conference on Information Systems 2013 - Jeju Island, Korea, Republic of (South) Duration: 18 Jun 2013 → 22 Jun 2013 Conference number: 17th http://www.pacis-net.org/index.php?year=2013 https://aisel.aisnet.org/pacis2013/ (Proceedings) |
Conference
Conference | Pacific Asia Conference on Information Systems 2013 |
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Abbreviated title | PACIS 2013 |
Country/Territory | Korea, Republic of (South) |
City | Jeju Island |
Period | 18/06/13 → 22/06/13 |
Internet address |
Keywords
- Enterprise systems
- ERP
- Knowledge integration
- Knowledge management