E-government: a new route to public sector quality

Julian Teicher, Owen Edward Hughes, Nina Dow

Research output: Contribution to journalArticleResearchpeer-review

106 Citations (Scopus)
Original languageEnglish
Pages (from-to)384 - 393
Number of pages10
JournalManaging Service Quality
Volume12
Issue number6
Publication statusPublished - 2002

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