Drop-shipping supply chain: the characteristics of SMES towards adopting it

Haslinda Binti Musa, Mohd Syafiq Bin Md Taib, Shirly Chung Hsian Li, Juhaini Jabar, Fararishah Abdul Khalid

Research output: Contribution to journalArticleResearch

3 Citations (Scopus)


Malaysian Small Medium-sized Enterprises (SMEs) have always been the largest provider to the economic development of the country. However, limited studies have been conducted within the field of drop-shipping supply chain. Therefore, the main aim of this study was to provide insights into Malaysian small-medium enterprises' characteristics which influenced the adoption of drop-shipping supply chain into their management. Data were collected through questionnaires from several business sectors of SME located in all over Malaysia. The findings specify that there was a highly positive correlation between the variables: organizational structure, organization strategy and firm's strategy towards the adoption of drop-shipping supply chain. The significant findings of this study showed that characteristics of SMEs highly contributed to the adoption level of drop-shipping. Hence, the outcomes of this study support the proposed framework and confirm that they indeed contribute to the adoption of drop-shipping supply chain by the SME.

Original languageEnglish
Pages (from-to)2856-2863
Number of pages8
JournalThe Social Sciences
Issue number11
Publication statusPublished - 2016
Externally publishedYes


  • Drop-shipping
  • Small-medmm enterprises
  • Strategy
  • Supply chain
  • Sustainable innovation

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