Original language | English |
---|---|
Pages (from-to) | 1528 - 1552 |
Number of pages | 25 |
Journal | European Journal of Marketing |
Volume | 44 |
Issue number | 9-10 |
DOIs | |
Publication status | Published - 2010 |
Externally published | Yes |
Does experience matter?: Differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users
Tracey Dagger, Timothy O'Brien
Research output: Contribution to journal › Article › Research › peer-review
170
Citations
(Scopus)