TY - JOUR
T1 - Digital Inclusion & Health Communication
T2 - A Rapid Review of Literature
AU - Borg, Kim
AU - Boulet, Mark
AU - Smith, Liam
AU - Bragge, Peter
PY - 2019/5/10
Y1 - 2019/5/10
N2 - Information and communication technologies can be a valuable tool for enhancing health communication. However, not everyone is utilising the wide suite of digital opportunities. This disparity has the potential to exacerbate existing social and health inequalities, particularly among vulnerable groups such as those who are in poor health and the elderly. This review aimed to systematically identify the common barriers to, and facilitators of, digital inclusion. A comprehensive database search yielded 969 citations. Following screening, seven systematic reviews and three non-systematic reviews were identified. Collectively, the reviews found that physical access continues to be a barrier to digital inclusion. However, provision of access alone is insufficient, as digital ability and attitude were also potential barriers. Social support, direct user experience and collaborative learning/design were identified as key strategies to improve inclusion. These review findings provide guidance for health communication practitioners in designing and implementing effective programmes in the digital environment.
AB - Information and communication technologies can be a valuable tool for enhancing health communication. However, not everyone is utilising the wide suite of digital opportunities. This disparity has the potential to exacerbate existing social and health inequalities, particularly among vulnerable groups such as those who are in poor health and the elderly. This review aimed to systematically identify the common barriers to, and facilitators of, digital inclusion. A comprehensive database search yielded 969 citations. Following screening, seven systematic reviews and three non-systematic reviews were identified. Collectively, the reviews found that physical access continues to be a barrier to digital inclusion. However, provision of access alone is insufficient, as digital ability and attitude were also potential barriers. Social support, direct user experience and collaborative learning/design were identified as key strategies to improve inclusion. These review findings provide guidance for health communication practitioners in designing and implementing effective programmes in the digital environment.
UR - http://www.scopus.com/inward/record.url?scp=85048368300&partnerID=8YFLogxK
U2 - 10.1080/10410236.2018.1485077
DO - 10.1080/10410236.2018.1485077
M3 - Review Article
C2 - 29889560
AN - SCOPUS:85048368300
VL - 34
SP - 1320
EP - 1328
JO - Health Communication
JF - Health Communication
SN - 1041-0236
IS - 11
ER -