Development of Softqual: A Scale to Measure the Service Quality of Software Package Vendors

Anne Rouse, David Watson, Jiang-Xiang Xiao

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the 8th Australasian Conference on Information Systems (ACIS)
Place of PublicationDarlinghurst NSW Australia
PublisherACIS Executive Committee
Pages312 - 322
Number of pages11
ISBN (Print)0-86803-258-1
Publication statusPublished - 1997
EventAustralasian Conference on Information Systems 1997 - University of South Australia, Adelaide, Australia
Duration: 29 Sept 19972 Oct 1997
Conference number: 8th (Proceedings)


ConferenceAustralasian Conference on Information Systems 1997
Abbreviated titleACIS 1997
Internet address

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