Designing virtual services for older people at home - OLDES

Ian McLoughlin, Greg Maniatopoulos, Rob Wilson, Mike Martin

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


The European population is ageing. Funding pressure, policy imperatives and apparent technological possibilities have created significant policy interest in the provision of more integrated care services to older people. However, the track record of attempts to develop such services, suggest many difficulties still have to be confronted. This paper reports on progress in a European Union funded project involving collaboration between local government, system developers, service providers and users to develop virtual health and social care services for older people. A key feature of the project is the use of a new 'co-production' approach to make 'users' central to the system design and development process.

Original languageEnglish
Title of host publicationProceedings of 4th International Conference on e-Government, ICEG 2008
PublisherAcademic Conferences and Publishing International Ltd.
Number of pages8
ISBN (Electronic)9781906638207
Publication statusPublished - 1 Jan 2008
EventInternational Conference on e-Government (ICEG) 2008 - Melbourne, Australia
Duration: 23 Oct 200824 Oct 2008
Conference number: 4th


ConferenceInternational Conference on e-Government (ICEG) 2008
Abbreviated titleICEG 2008


  • Co-production
  • Older people
  • Service integration
  • User-centred design
  • Virtual services

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