Designing TramMatẽa context-aware mobile system supporting use of public transportation

Jesper Kjeldskov, Steve Howard, John Murphy, Jennie Carroll, Frank Vetere, Connor Graham

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

12 Citations (Scopus)


We describe the design of a mobile information service that provides users with a route-planning tool for the tram-based public transport system of Melbourne, Australia. The design sketches for TramMate represent early iterations of an ongoing design process based on data from field studies on the use of transportation by business employees who, during a typical workday, have to attend appointments at different physical locations. TramMate supports this activity by keeping track of contextual factors such as the userís physical location, upcoming appointments, and real-time travel information. The design is integrated with an electronic calendar and alerts the user when it is necessary to commence the journey.

Original languageEnglish
Title of host publicationProceedings of the 2003 Conference on Designing for User Experiences, DUX '03
PublisherAssociation for Computing Machinery (ACM)
ISBN (Print)1581137281, 9781581137286
Publication statusPublished - 2003
Externally publishedYes
EventDesigning for User Experiences 2003 - San Francisco, United States of America
Duration: 6 Jun 20037 Jun 2003


ConferenceDesigning for User Experiences 2003
Abbreviated titleDUX 2003
Country/TerritoryUnited States of America
CitySan Francisco,
Internet address


  • Acting-out
  • Context awareness
  • Contextual design
  • Field studies
  • Mobile devices
  • Route-planning

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