Designing the desirable smart home: a study of household experiences and energy consumption impacts

Rikke Hagensby Jensen, Yolande Strengers, Jesper Kjeldskov, Larissa Nicholls, Mikael B. Skov

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

19 Citations (Scopus)

Abstract

Research has shown that desirable designs shape the use and experiences people have when interacting with technology. Nevertheless, how desirability influences energy consumption is often overlooked, particularly in HCI studies evaluating the sustainability benefits of smart home technology. In this paper, we present a qualitative study with 23 Australian households who reflect on their experiences of living with smart home devices. Drawing on Nelson and Stolterman's concept of desiderata we develop a typology of householders' desires for the smart home and their energy implications. We structure these desires as three smart home personas: the helper, optimiser and hedonist, which align with desiderata's three approaches to desire (reason, ethics and aesthetics). We use these insights to discuss how desirability can be used within HCI for steering design of the smart home towards sustainability.

Original languageEnglish
Title of host publicationCHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
EditorsAnna Cox, Mark Perry
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages14
ISBN (Electronic)9781450356206, 9781450356213
DOIs
Publication statusPublished - 2018
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2018 - Montreal, Canada
Duration: 21 Apr 201826 Apr 2018
Conference number: 36th
https://chi2018.acm.org/

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2018
Abbreviated titleCHI 2018
CountryCanada
CityMontreal
Period21/04/1826/04/18
Internet address

Keywords

  • Desiderata
  • Desirability
  • Domestic
  • Energy consumption
  • Smart homes
  • Sustainability

Cite this

Jensen, R. H., Strengers, Y., Kjeldskov, J., Nicholls, L., & Skov, M. B. (2018). Designing the desirable smart home: a study of household experiences and energy consumption impacts. In A. Cox, & M. Perry (Eds.), CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems [4] Association for Computing Machinery (ACM). https://doi.org/10.1145/3173574.3173578