Designing the desirable smart home: a study of household experiences and energy consumption impacts

Rikke Hagensby Jensen; Yolande Strengers; Jesper Kjeldskov; Larissa Nicholls; Mikael B. Skov

doi:10.1145/3173574.3173578

Designing the desirable smart home: a study of household experiences and energy consumption impacts

Rikke Hagensby Jensen, Yolande Strengers, Jesper Kjeldskov, Larissa Nicholls, Mikael B. Skov

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

78 Citations (Scopus)

Abstract

Research has shown that desirable designs shape the use and experiences people have when interacting with technology. Nevertheless, how desirability influences energy consumption is often overlooked, particularly in HCI studies evaluating the sustainability benefits of smart home technology. In this paper, we present a qualitative study with 23 Australian households who reflect on their experiences of living with smart home devices. Drawing on Nelson and Stolterman's concept of desiderata we develop a typology of householders' desires for the smart home and their energy implications. We structure these desires as three smart home personas: the helper, optimiser and hedonist, which align with desiderata's three approaches to desire (reason, ethics and aesthetics). We use these insights to discuss how desirability can be used within HCI for steering design of the smart home towards sustainability.

Original language	English
Title of host publication	CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Editors	Anna Cox, Mark Perry
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	14
ISBN (Electronic)	9781450356206, 9781450356213
DOIs	https://doi.org/10.1145/3173574.3173578
Publication status	Published - 2018
Externally published	Yes
Event	International Conference on Human Factors in Computing Systems 2018 - Palais des Congrès de Montréal, Montreal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 Conference number: 36th https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Conference

Conference	International Conference on Human Factors in Computing Systems 2018
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montreal
Period	21/04/18 → 26/04/18
Internet address	https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Keywords

Desiderata
Desirability
Domestic
Energy consumption
Smart homes
Sustainability

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3173574.3173578

Cite this

Jensen, R. H., Strengers, Y., Kjeldskov, J., Nicholls, L., & Skov, M. B. (2018). Designing the desirable smart home: a study of household experiences and energy consumption impacts. In A. Cox, & M. Perry (Eds.), CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems Article 4 Association for Computing Machinery (ACM). https://doi.org/10.1145/3173574.3173578

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Jensen, RH, Strengers, Y , Kjeldskov, J, Nicholls, L & Skov, MB 2018, Designing the desirable smart home: a study of household experiences and energy consumption impacts. in A Cox & M Perry (eds), CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., 4, Association for Computing Machinery (ACM), New York NY USA, International Conference on Human Factors in Computing Systems 2018, Montreal, Quebec, Canada, 21/04/18. https://doi.org/10.1145/3173574.3173578

Designing the desirable smart home: a study of household experiences and energy consumption impacts. / Jensen, Rikke Hagensby; Strengers, Yolande ; Kjeldskov, Jesper et al.
CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ed. / Anna Cox; Mark Perry. New York NY USA: Association for Computing Machinery (ACM), 2018. 4.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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T2 - International Conference on Human Factors in Computing Systems 2018

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AB - Research has shown that desirable designs shape the use and experiences people have when interacting with technology. Nevertheless, how desirability influences energy consumption is often overlooked, particularly in HCI studies evaluating the sustainability benefits of smart home technology. In this paper, we present a qualitative study with 23 Australian households who reflect on their experiences of living with smart home devices. Drawing on Nelson and Stolterman's concept of desiderata we develop a typology of householders' desires for the smart home and their energy implications. We structure these desires as three smart home personas: the helper, optimiser and hedonist, which align with desiderata's three approaches to desire (reason, ethics and aesthetics). We use these insights to discuss how desirability can be used within HCI for steering design of the smart home towards sustainability.

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Jensen RH, Strengers Y , Kjeldskov J, Nicholls L, Skov MB. Designing the desirable smart home: a study of household experiences and energy consumption impacts. In Cox A, Perry M, editors, CHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. New York NY USA: Association for Computing Machinery (ACM). 2018. 4 doi: 10.1145/3173574.3173578

Designing the desirable smart home: a study of household experiences and energy consumption impacts

Abstract

Conference

Keywords

UN SDGs

Access to Document

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