Designing a mobile communicator: Combining ethnography and object-oriented design

Jesper Kjeldskov, Christian Monrad Nielsen, Michael Overgaard, Michael Bach Pedersen, Jan Stage, Sigge Stenild

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


Communication and coordination of mobile and distributed work activities is a challenging application domain for mobile handheld devices. In this paper, we present the design of a mobile system to support communication and coordination between workers in safety-critical tasks in a power plant. The design of the system was based on ideas inherited from a communicator that was developed for a different application domain. The design was devised through a combination of ethnography and object-orientation. The mobile system we designed provides location-aware access to computerized information and process control on a handheld wireless computer terminal. Copyright the author(s) and CHISIG.

Original languageEnglish
Title of host publicationProceedings of the 18th Australia Conference on Computer-Human Interaction - Design
Subtitle of host publicationActivities, Artefacts and Environments, OZCHI '06
PublisherAssociation for Computing Machinery (ACM)
Number of pages8
ISBN (Print)1595935452, 9781595935458
Publication statusPublished - 2006
Externally publishedYes
EventAustralian Computer Human Interaction Conference 2006 - Sydney, Australia
Duration: 20 Nov 200624 Nov 2006
Conference number: 18th (Conference Proceedings)


ConferenceAustralian Computer Human Interaction Conference 2006
Abbreviated titleOZCHI 2006
Internet address


  • ethnography
  • field evaluation
  • handheld devices
  • mobile computing
  • object-oriented design

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