DACE: Did I Catch You at a Good Time?

Anurag Modi, Sailaja Rajanala, Manish Singh

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

Social Information Seeking (SIS) is a platform for easy and informal interaction among participants. This has been popularized by many of the major prevailing Community Question Answering (CQA) forums, such as Quora, Stackoverflow, etc. A user submits a question to the forum that is later answered by one or more of the users in the forum. These sites facilitate knowledge exchange between users through questions and answers. A large pool of knowledge has since been created. Although hundreds of questions are posted every hour, many of them remain unanswered due to lower quality, wrong choice of question tags, bad routing of questions to experts, and dearth of proper answerers. In this paper, we propose a solution to the problem of routing questions to appropriate experts by utilizing the tag and time information of the posted questions. We propose a recommendation model that uses a tag network and temporal analysis to find the potential experts. Our experiments over a dataset from Stack Exchange show the effectiveness of our approach over several baseline models.

Original languageEnglish
Title of host publication14th Asian Conference, ACIIDS 2022 Ho Chi Minh City, Vietnam, November 28–30, 2022 Proceedings
EditorsEdward Szczerbicki, Krystian Wojtkiewicz, Sinh Van Nguyen, Marcin Pietranik, Marek Krótkiewicz
Place of PublicationSingapore Singapore
PublisherSpringer
Pages313-326
Number of pages14
ISBN (Electronic)9789811982347
ISBN (Print)9789811982330
DOIs
Publication statusPublished - 2022
Externally publishedYes
EventAsian Conference on Intelligent Information and Database Systems (ACIIDS) 2022 - Ho Chi Minh City, Vietnam
Duration: 28 Nov 202230 Nov 2022
Conference number: 14th
https://link.springer.com/book/10.1007/978-981-19-8234-7 (Proceedings)
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjf5LLYquGEAxWq2TQHHVZAClwQFnoECA4QAw&url=https%3A%2F%2Faciids.pwr.edu.pl%2F2022%2F%23%3A~%3Atext%3DACIIDS%25202022%2520is%2520an%2520international%2CHo%2520Chi%2520Minh%2520City%252C%2520Vietnam.&usg=AOvVaw2uUFUf0sXWpvxJm0M4IpJK&opi=89978449 (Website)

Publication series

NameCommunications in Computer and Information Science
PublisherSpringer
Volume1716
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

ConferenceAsian Conference on Intelligent Information and Database Systems (ACIIDS) 2022
Abbreviated titleACIIDS 2022
Country/TerritoryVietnam
CityHo Chi Minh City
Period28/11/2230/11/22
Internet address

Keywords

  • Community question answering
  • Expert finding
  • Expert recommendation
  • Question routing

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