Customer satisfaction in local government: the case of the restructured city of Perth, Australia

Helen Cripps, Michael Thomas Ewing, Lance McMahaon

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	1 - 22
Number of pages	22
Journal	Journal of Nonprofit and Public Sector Marketing
Volume	12
Issue number	1
DOIs	https://doi.org/10.1300/J054v12n01_01
Publication status	Published - 2004

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title = "Customer satisfaction in local government: the case of the restructured city of Perth, Australia",

author = "Helen Cripps and Ewing, {Michael Thomas} and Lance McMahaon",

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AU - Cripps, Helen

AU - Ewing, Michael Thomas

AU - McMahaon, Lance

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U2 - 10.1300/J054v12n01_01

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