Customer-Driven Research: The Customer Value Workshop

Lynne A Bennington, James Cummane

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Original languageEnglish
Title of host publicationManaging Service Quality (Volume III)
Place of PublicationLondon UK
PublisherPaul Chapman Publishing
Pages89 - 105
Number of pages17
ISBN (Print)1 85396 362 3
Publication statusPublished - 1997

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