Cultural tensions: exploring call centres in the public sector

Eve Alma Anderson, Amanda Mary Dallin Pyman, Julian Teicher

Research output: Contribution to conference › Abstract

Original language	English
Pages	7 - 7
Number of pages	1
Publication status	Published - 2004
Event	National Call Centre Research Conference - Gippsland Vic Duration: 19 Jul 2004 → 20 Jul 2004

Conference	National Call Centre Research Conference
City	Gippsland Vic
Period	19/07/04 → 20/07/04

Cite this

@conference{af23970f55bd4650bebae8ed0f6d26fc,

title = "Cultural tensions: exploring call centres in the public sector",

author = "Anderson, \{Eve Alma\} and Pyman, \{Amanda Mary Dallin\} and Julian Teicher",

year = "2004",

language = "English",

pages = "7 -- 7",

note = "National Call Centre Research Conference ; Conference date: 19-07-2004 Through 20-07-2004",

}