Cultural tensions - exploring call centres in the public sector

Eve Alma Anderson, Amanda Mary Dallin Pyman, Julian Teicher

Research output: Contribution to journalArticleResearchpeer-review

1 Citation (Scopus)
Original languageEnglish
Pages (from-to)279 - 296
Number of pages18
JournalInternational Journal of Human Resources Development and Management
Volume6
Issue number2/3/4
Publication statusPublished - 2006

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