Abstract
Policy design and public management should be tightly connected, so implemented public policies achieve intended outcomes. Yet policy designers often pursue their activities with limited awareness of how citizens and service managers experience current public programs. A focus on creating public value offers a way to tighten the connection between policy design and public management. Recent discussions of public value have emphasized three aspects of public management: delivering services, achieving social outcomes, and maintaining trust and legitimacy. Within those discussions, the efforts of policy designers have been underplayed. We explore the implications of the public value approach for policy design. Pursuit of public value calls for policy designers to listen closely to stakeholders, engage them in creative conversations, and draw on their situated expertise to guide policy development. We consider how explicit treatment of public value creation as a policy goal can improve the fit between original policy intentions and the delivery of public services. Our augmented model of public value creation offers both a new direction for empirical studies of the nexus between public policy and public management and a new perspective on what it means to be an effective policy designer.
| Original language | English |
|---|---|
| Pages (from-to) | 170-190 |
| Number of pages | 21 |
| Journal | Policy Studies Journal |
| Volume | 45 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2017 |
Keywords
- implementation
- justice reinvestment
- policy design
- public management
- public policy
- public value
- stakeholder engagement
Cite this
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Creating Public Value : Tightening Connections Between Policy Design and Public Management. / Mintrom, Michael; Luetjens, Joannah.
In: Policy Studies Journal, Vol. 45, No. 1, 2017, p. 170-190.Research output: Contribution to journal › Article › Research › peer-review
TY - JOUR
T1 - Creating Public Value
T2 - Tightening Connections Between Policy Design and Public Management
AU - Mintrom, Michael
AU - Luetjens, Joannah
PY - 2017
Y1 - 2017
N2 - Policy design and public management should be tightly connected, so implemented public policies achieve intended outcomes. Yet policy designers often pursue their activities with limited awareness of how citizens and service managers experience current public programs. A focus on creating public value offers a way to tighten the connection between policy design and public management. Recent discussions of public value have emphasized three aspects of public management: delivering services, achieving social outcomes, and maintaining trust and legitimacy. Within those discussions, the efforts of policy designers have been underplayed. We explore the implications of the public value approach for policy design. Pursuit of public value calls for policy designers to listen closely to stakeholders, engage them in creative conversations, and draw on their situated expertise to guide policy development. We consider how explicit treatment of public value creation as a policy goal can improve the fit between original policy intentions and the delivery of public services. Our augmented model of public value creation offers both a new direction for empirical studies of the nexus between public policy and public management and a new perspective on what it means to be an effective policy designer.
AB - Policy design and public management should be tightly connected, so implemented public policies achieve intended outcomes. Yet policy designers often pursue their activities with limited awareness of how citizens and service managers experience current public programs. A focus on creating public value offers a way to tighten the connection between policy design and public management. Recent discussions of public value have emphasized three aspects of public management: delivering services, achieving social outcomes, and maintaining trust and legitimacy. Within those discussions, the efforts of policy designers have been underplayed. We explore the implications of the public value approach for policy design. Pursuit of public value calls for policy designers to listen closely to stakeholders, engage them in creative conversations, and draw on their situated expertise to guide policy development. We consider how explicit treatment of public value creation as a policy goal can improve the fit between original policy intentions and the delivery of public services. Our augmented model of public value creation offers both a new direction for empirical studies of the nexus between public policy and public management and a new perspective on what it means to be an effective policy designer.
KW - implementation
KW - justice reinvestment
KW - policy design
KW - public management
KW - public policy
KW - public value
KW - stakeholder engagement
UR - http://www.scopus.com/inward/record.url?scp=84930723293&partnerID=8YFLogxK
U2 - 10.1111/psj.12116
DO - 10.1111/psj.12116
M3 - Article
VL - 45
SP - 170
EP - 190
JO - Policy Studies Journal
JF - Policy Studies Journal
SN - 0190-292X
IS - 1
ER -