Contradictions and revisions as explanatory aids in the delivery of technical information

Ingrid Zukerman; Yee Han Cheong

doi:10.1007/3-540-52062-7_75

Contradictions and revisions as explanatory aids in the delivery of technical information

Ingrid Zukerman
, Yee Han Cheong

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

In discourse produced by human speakers, the technical information is often interleaved with rhetorical devices such as contradictions, illustrations and analogies. These rhetorical devices carry important information which assists the listener in assimilating the imparted knowledge. In this paper, we present a taxonomy of rhetorical devices commonly used in a tutoring environment, and model their meaning in terms of their anticipated effect on a listener’s knowledge. These predictions are then used in planning computer generated discourse. As a testbed for our ideas, we are implementing a system, called WISHFUL, to generate commentaries in the domain of high-school algebra within the framework of an Intelligent Tutoring System.

Original language	English
Title of host publication	AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings
Publisher	Springer-Verlag London Ltd.
Pages	124-139
Number of pages	16
ISBN (Print)	9783540520627
DOIs	https://doi.org/10.1007/3-540-52062-7_75
Publication status	Published - 1 Jan 1990
Event	Australasian Joint Conference on Artificial Intelligence 1988 - Adelaide, Australia Duration: 15 Nov 1988 → 18 Nov 1988 Conference number: 2nd https://link.springer.com/book/10.1007/3-540-52062-7 (Proceedings)

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	406 LNAI
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	Australasian Joint Conference on Artificial Intelligence 1988
Abbreviated title	AI 1988
Country/Territory	Australia
City	Adelaide
Period	15/11/88 → 18/11/88
Internet address	https://link.springer.com/book/10.1007/3-540-52062-7 (Proceedings)

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Discourse generation
Intelligent tutoring systems
Listener model
Natural language

Access to Document

10.1007/3-540-52062-7_75

Cite this

Zukerman, I., & Cheong, Y. H. (1990). Contradictions and revisions as explanatory aids in the delivery of technical information. In AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings (pp. 124-139). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 406 LNAI). Springer-Verlag London Ltd.. https://doi.org/10.1007/3-540-52062-7_75

Zukerman, Ingrid ; Cheong, Yee Han. / Contradictions and revisions as explanatory aids in the delivery of technical information. AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings. Springer-Verlag London Ltd., 1990. pp. 124-139 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Contradictions and revisions as explanatory aids in the delivery of technical information",

abstract = "In discourse produced by human speakers, the technical information is often interleaved with rhetorical devices such as contradictions, illustrations and analogies. These rhetorical devices carry important information which assists the listener in assimilating the imparted knowledge. In this paper, we present a taxonomy of rhetorical devices commonly used in a tutoring environment, and model their meaning in terms of their anticipated effect on a listener{\textquoteright}s knowledge. These predictions are then used in planning computer generated discourse. As a testbed for our ideas, we are implementing a system, called WISHFUL, to generate commentaries in the domain of high-school algebra within the framework of an Intelligent Tutoring System.",

keywords = "Discourse generation, Intelligent tutoring systems, Listener model, Natural language",

author = "Ingrid Zukerman and Cheong, \{Yee Han\}",

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language = "English",

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address = "Germany",

note = "Australasian Joint Conference on Artificial Intelligence 1988, AI 1988 ; Conference date: 15-11-1988 Through 18-11-1988",

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Zukerman, I & Cheong, YH 1990, Contradictions and revisions as explanatory aids in the delivery of technical information. in AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 406 LNAI, Springer-Verlag London Ltd., pp. 124-139, Australasian Joint Conference on Artificial Intelligence 1988, Adelaide, South Australia, Australia, 15/11/88. https://doi.org/10.1007/3-540-52062-7_75

Contradictions and revisions as explanatory aids in the delivery of technical information. / Zukerman, Ingrid; Cheong, Yee Han.
AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings. Springer-Verlag London Ltd., 1990. p. 124-139 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 406 LNAI).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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N2 - In discourse produced by human speakers, the technical information is often interleaved with rhetorical devices such as contradictions, illustrations and analogies. These rhetorical devices carry important information which assists the listener in assimilating the imparted knowledge. In this paper, we present a taxonomy of rhetorical devices commonly used in a tutoring environment, and model their meaning in terms of their anticipated effect on a listener’s knowledge. These predictions are then used in planning computer generated discourse. As a testbed for our ideas, we are implementing a system, called WISHFUL, to generate commentaries in the domain of high-school algebra within the framework of an Intelligent Tutoring System.

AB - In discourse produced by human speakers, the technical information is often interleaved with rhetorical devices such as contradictions, illustrations and analogies. These rhetorical devices carry important information which assists the listener in assimilating the imparted knowledge. In this paper, we present a taxonomy of rhetorical devices commonly used in a tutoring environment, and model their meaning in terms of their anticipated effect on a listener’s knowledge. These predictions are then used in planning computer generated discourse. As a testbed for our ideas, we are implementing a system, called WISHFUL, to generate commentaries in the domain of high-school algebra within the framework of an Intelligent Tutoring System.

KW - Discourse generation

KW - Intelligent tutoring systems

KW - Listener model

KW - Natural language

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AN - SCOPUS:85031896712

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T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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Zukerman I, Cheong YH. Contradictions and revisions as explanatory aids in the delivery of technical information. In AI 1988 - 2nd Australian Joint Artificial Intelligence Conference, Proceedings. Springer-Verlag London Ltd. 1990. p. 124-139. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/3-540-52062-7_75

Contradictions and revisions as explanatory aids in the delivery of technical information

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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