@book{035e99af369f4924a3ce9da0f23facf4,
title = "Consumer protection in Turkey: Law, informality and the role of the media",
abstract = "This report is part of a University of Oxford John Fell funded collaborative project: Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies.",
author = "Naomi Creutzfeldt and Petra Mahy and Jana Kazaz and Emre Caliskan and Lu, {Yin Yin}",
year = "2016",
month = oct,
doi = "10.2139/ssrn.2851352",
language = "English",
series = "Workplace and Corporate Law Research Group. Working Paper Series",
publisher = "SSRN",
number = "21",
address = "United States of America",
}