Original language | English |
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Title of host publication | Service Quality lLManagement in Hospitality, Tourism, and Leisure |
Editors | J Kandampully, C Mok, B Sparks |
Place of Publication | Binghamton USA |
Publisher | Haworth Hospitality Press |
Pages | 1 - 14 |
Number of pages | 14 |
ISBN (Print) | 0-7890-0726-6 |
Publication status | Published - 2001 |
Concepts of tourism, hospitality and leisure services
Yvette Reisinger
Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review