Comparing quality management practices in the Australian service and manufacturing industries

Nicholas B Beaumont, Amrik S Sohal, Mile Terziovski

Research output: Contribution to journalArticleResearchpeer-review

51 Citations (Scopus)
Original languageEnglish
Pages (from-to)814 - 833
Number of pages20
JournalInternational Journal of Quality and Reliability Management
Publication statusPublished - 1997

Cite this