Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Ruonan Sun; Shirley Gregor; Byron Keating

Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Ruonan Sun, Shirley Gregor, Byron Keating

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan

Original language	English
Title of host publication	Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014
Publisher	International Association for Computer & Information Science (ACIS)
Publication status	Published - 2014
Externally published	Yes
Event	Australasian Conference on Information Systems 2014 - Auckland University of Technology, Auckland, New Zealand Duration: 8 Dec 2014 → 10 Dec 2014 Conference number: 25th http://bis2.aut.ac.nz/acis2014/ http://acis.aaisnet.org/proceedings/2014.zip (Proceedings)

Conference

Conference	Australasian Conference on Information Systems 2014
Abbreviated title	ACIS 2014
Country/Territory	New Zealand
City	Auckland
Period	8/12/14 → 10/12/14
Internet address	http://bis2.aut.ac.nz/acis2014/ http://acis.aaisnet.org/proceedings/2014.zip (Proceedings)

Keywords

Australia
Case study
Collaborative it outsourcing
Government
Public sector

Cite this

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abstract = "This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan",

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year = "2014",

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booktitle = "Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014",

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Sun, R, Gregor, S & Keating, B 2014, Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia. in Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014. International Association for Computer & Information Science (ACIS), Australasian Conference on Information Systems 2014, Auckland, New Zealand, 8/12/14.

Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia. / Sun, Ruonan; Gregor, Shirley; Keating, Byron.
Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014. International Association for Computer & Information Science (ACIS), 2014.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AB - This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan

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BT - Proceedings of the 25th Australasian Conference on Information Systems, ACIS 2014

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Y2 - 8 December 2014 through 10 December 2014

ER -

Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Abstract

Conference

Keywords

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Cite this