TY - JOUR
T1 - Client Experiences of a Telephone-Delivered Intervention for Alcohol Use
T2 - a Qualitative Study
AU - Bernard, Chloe
AU - Grigg, Jasmin
AU - Volpe, Isabelle
AU - Lubman, Dan I.
AU - Manning, Victoria
PY - 2020/7/22
Y1 - 2020/7/22
N2 - Telephone-delivered interventions for mild-to-moderate alcohol problems are becoming increasingly available. This study explored experiences of Ready2Change (R2C), a multiple-session outbound telephone-delivered psychological intervention for mild-to-moderate alcohol use disorder, to inform treatment uptake and scalability strategies. Semi-structured interviews were conducted with 35 participants (mean age = 37.97, 46% female) and analysed thematically, focusing on how R2C’s telephone modality and content afforded or constrained opportunities to reduce alcohol consumption. R2C’s modality afforded novel opportunities: sense of anonymity in receiving treatment, outside of traditional hours. R2C’s content allowed clients to tailor treatment to their needs and develop a therapeutic relationship despite the distance-based modality. Some participants were constrained by the lack of face-to-face interaction, perceived to limit rapport development. Social pressure was identified as constraining R2C’s effectiveness for some participants, which is also a constraint of available treatments more broadly. Telephone interventions can overcome treatment barriers and add capacity to the AOD sector.
AB - Telephone-delivered interventions for mild-to-moderate alcohol problems are becoming increasingly available. This study explored experiences of Ready2Change (R2C), a multiple-session outbound telephone-delivered psychological intervention for mild-to-moderate alcohol use disorder, to inform treatment uptake and scalability strategies. Semi-structured interviews were conducted with 35 participants (mean age = 37.97, 46% female) and analysed thematically, focusing on how R2C’s telephone modality and content afforded or constrained opportunities to reduce alcohol consumption. R2C’s modality afforded novel opportunities: sense of anonymity in receiving treatment, outside of traditional hours. R2C’s content allowed clients to tailor treatment to their needs and develop a therapeutic relationship despite the distance-based modality. Some participants were constrained by the lack of face-to-face interaction, perceived to limit rapport development. Social pressure was identified as constraining R2C’s effectiveness for some participants, which is also a constraint of available treatments more broadly. Telephone interventions can overcome treatment barriers and add capacity to the AOD sector.
KW - Affordances
KW - Alcohol use disorder
KW - Qualitative analysis
KW - Substance use treatment
KW - Telephone intervention
UR - http://www.scopus.com/inward/record.url?scp=85088365561&partnerID=8YFLogxK
U2 - 10.1007/s11469-020-00381-2
DO - 10.1007/s11469-020-00381-2
M3 - Article
AN - SCOPUS:85088365561
JO - International Journal of Mental Health and Addiction
JF - International Journal of Mental Health and Addiction
SN - 1557-1874
ER -