Abstract
This paper describes the challenges and lessons learned in the experience-centered design (ECD) of the Spheres of Wellbeing, a technology to promote the mental health and wellbeing of a group of women, suffering from significant mental health problems and living in a medium secure hospital unit. First, we describe how our relationship with mental health professionals at the hospital and the aspirations for person-centric care that we shared with them enabled us, in the design of the Spheres, to innovate outside traditional healthcare procedures. We then provide insights into the challenges presented by the particular care culture and existing services and practices in the secure hospital unit that were revealed through our technology deployment. In discussing these challenges, our design enquiry opens up a space to make sense of experience living with complex mental health conditions in highly constrained contexts within which the deployment of the Spheres becomes an opportunity to think about wellbeing in similar contexts.
Original language | English |
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Title of host publication | CHI 2016 - San Jose, CA, USA May 7 - 12 |
Subtitle of host publication | Proceedings - The 34th Annual CHI Conference on Human Factors in Computing Systems |
Editors | Cliff Lampe |
Place of Publication | New York NY USA |
Publisher | Association for Computing Machinery (ACM) |
Pages | 2136-2149 |
Number of pages | 14 |
ISBN (Electronic) | 9781450333627 |
DOIs | |
Publication status | Published - 2016 |
Externally published | Yes |
Event | International Conference on Human Factors in Computing Systems 2016 - San Jose, United States of America Duration: 7 May 2016 → 12 May 2016 Conference number: 34th https://chi2016.acm.org/wp/ (Website) https://dl.acm.org/doi/proceedings/10.1145/2851581 (Proceedings) |
Conference
Conference | International Conference on Human Factors in Computing Systems 2016 |
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Abbreviated title | CHI 2016 |
Country/Territory | United States of America |
City | San Jose |
Period | 7/05/16 → 12/05/16 |
Other | |
Internet address |
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Keywords
- Experience-centered design
- Fieldwork
- Healthcare
- Hospital
- In-the-wild deployments
- Innovation
- Mental health