Case Management with Girls and Young Women in Juvenile Justice: Does it Work?

Research output: Contribution to conferenceAbstractOtherpeer-review

Abstract

Case management is the prevailing approach to service delivery in Juvenile Justice in Australia. Very little research exists regarding client outcomes and client experiences of case management, and that which does exist, generally fails to consider involuntary clients. Similarly, the criminogenic and other needs of girls and young women in juvenile justice is under-researched, however, what is known is that the development and preservation of trustworthy relationships should be a recognized and vital objective of processes in which they are involved. It appears that increasingly, Juvenile Justice staff are expected to ‘manage’ clients, rather than to provide direct service. Their role is to identify ‘issues’, ‘risks’ or ‘symptoms’ and to make ‘appropriate’ referrals to external services or ‘specialists’ for ‘treatment’. Such ‘symptom-focused’ case management can result in fragmented service delivery as clients are perceived as a set of issues or symptoms to be treated by appropriately qualified specialists, rather than as a person to be treated as a whole. Given the importance of developing trustworthy relationships, this fragmentation has particular implications for girls and young women in juvenile justice. Drawing on available literature and research, this paper provides a brief overview of contemporary issues in case management, highlighting those pertaining to involuntary clients. The paper aims to explore the usefulness of case management approaches to service delivery for girls and young women in juvenile justice and to make recommendations for areas of further research.
Original languageEnglish
Number of pages1
Publication statusPublished - 2008
EventEuropean Society of Criminology Annual Conference 2008: Criminology in the Public Sphere - Edinburgh, Edinburgh, United Kingdom
Duration: 2 Sep 20085 Sep 2008
Conference number: 8
https://www.esc-eurocrim.org/images/esc/files/Edinburgh_Abstracts.pdf

Conference

ConferenceEuropean Society of Criminology Annual Conference 2008
CountryUnited Kingdom
CityEdinburgh
Period2/09/085/09/08
Internet address

Keywords

  • youth justice
  • Case management
  • girls
  • Young women
  • Gender Equity

Cite this

Turner, S. (2008). Case Management with Girls and Young Women in Juvenile Justice: Does it Work?. Abstract from European Society of Criminology Annual Conference 2008, Edinburgh, United Kingdom.
Turner, Shelley. / Case Management with Girls and Young Women in Juvenile Justice: Does it Work?. Abstract from European Society of Criminology Annual Conference 2008, Edinburgh, United Kingdom.1 p.
@conference{d513450b32db4262916d90687639cb53,
title = "Case Management with Girls and Young Women in Juvenile Justice: Does it Work?",
abstract = "Case management is the prevailing approach to service delivery in Juvenile Justice in Australia. Very little research exists regarding client outcomes and client experiences of case management, and that which does exist, generally fails to consider involuntary clients. Similarly, the criminogenic and other needs of girls and young women in juvenile justice is under-researched, however, what is known is that the development and preservation of trustworthy relationships should be a recognized and vital objective of processes in which they are involved. It appears that increasingly, Juvenile Justice staff are expected to ‘manage’ clients, rather than to provide direct service. Their role is to identify ‘issues’, ‘risks’ or ‘symptoms’ and to make ‘appropriate’ referrals to external services or ‘specialists’ for ‘treatment’. Such ‘symptom-focused’ case management can result in fragmented service delivery as clients are perceived as a set of issues or symptoms to be treated by appropriately qualified specialists, rather than as a person to be treated as a whole. Given the importance of developing trustworthy relationships, this fragmentation has particular implications for girls and young women in juvenile justice. Drawing on available literature and research, this paper provides a brief overview of contemporary issues in case management, highlighting those pertaining to involuntary clients. The paper aims to explore the usefulness of case management approaches to service delivery for girls and young women in juvenile justice and to make recommendations for areas of further research.",
keywords = "youth justice, Case management, girls, Young women, Gender Equity",
author = "Shelley Turner",
year = "2008",
language = "English",
note = "European Society of Criminology Annual Conference 2008 : Criminology in the Public Sphere ; Conference date: 02-09-2008 Through 05-09-2008",
url = "https://www.esc-eurocrim.org/images/esc/files/Edinburgh_Abstracts.pdf",

}

Turner, S 2008, 'Case Management with Girls and Young Women in Juvenile Justice: Does it Work?' European Society of Criminology Annual Conference 2008, Edinburgh, United Kingdom, 2/09/08 - 5/09/08, .

Case Management with Girls and Young Women in Juvenile Justice: Does it Work? / Turner, Shelley.

2008. Abstract from European Society of Criminology Annual Conference 2008, Edinburgh, United Kingdom.

Research output: Contribution to conferenceAbstractOtherpeer-review

TY - CONF

T1 - Case Management with Girls and Young Women in Juvenile Justice: Does it Work?

AU - Turner, Shelley

PY - 2008

Y1 - 2008

N2 - Case management is the prevailing approach to service delivery in Juvenile Justice in Australia. Very little research exists regarding client outcomes and client experiences of case management, and that which does exist, generally fails to consider involuntary clients. Similarly, the criminogenic and other needs of girls and young women in juvenile justice is under-researched, however, what is known is that the development and preservation of trustworthy relationships should be a recognized and vital objective of processes in which they are involved. It appears that increasingly, Juvenile Justice staff are expected to ‘manage’ clients, rather than to provide direct service. Their role is to identify ‘issues’, ‘risks’ or ‘symptoms’ and to make ‘appropriate’ referrals to external services or ‘specialists’ for ‘treatment’. Such ‘symptom-focused’ case management can result in fragmented service delivery as clients are perceived as a set of issues or symptoms to be treated by appropriately qualified specialists, rather than as a person to be treated as a whole. Given the importance of developing trustworthy relationships, this fragmentation has particular implications for girls and young women in juvenile justice. Drawing on available literature and research, this paper provides a brief overview of contemporary issues in case management, highlighting those pertaining to involuntary clients. The paper aims to explore the usefulness of case management approaches to service delivery for girls and young women in juvenile justice and to make recommendations for areas of further research.

AB - Case management is the prevailing approach to service delivery in Juvenile Justice in Australia. Very little research exists regarding client outcomes and client experiences of case management, and that which does exist, generally fails to consider involuntary clients. Similarly, the criminogenic and other needs of girls and young women in juvenile justice is under-researched, however, what is known is that the development and preservation of trustworthy relationships should be a recognized and vital objective of processes in which they are involved. It appears that increasingly, Juvenile Justice staff are expected to ‘manage’ clients, rather than to provide direct service. Their role is to identify ‘issues’, ‘risks’ or ‘symptoms’ and to make ‘appropriate’ referrals to external services or ‘specialists’ for ‘treatment’. Such ‘symptom-focused’ case management can result in fragmented service delivery as clients are perceived as a set of issues or symptoms to be treated by appropriately qualified specialists, rather than as a person to be treated as a whole. Given the importance of developing trustworthy relationships, this fragmentation has particular implications for girls and young women in juvenile justice. Drawing on available literature and research, this paper provides a brief overview of contemporary issues in case management, highlighting those pertaining to involuntary clients. The paper aims to explore the usefulness of case management approaches to service delivery for girls and young women in juvenile justice and to make recommendations for areas of further research.

KW - youth justice

KW - Case management

KW - girls

KW - Young women

KW - Gender Equity

M3 - Abstract

ER -

Turner S. Case Management with Girls and Young Women in Juvenile Justice: Does it Work?. 2008. Abstract from European Society of Criminology Annual Conference 2008, Edinburgh, United Kingdom.