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Buy it - Don't buy it: sentiment classification on amazon reviews using sentence polarity shift

Sylvester Olubolu Orimaye, Saadat Mehmood Alhashmi, Eu-Gene Siew

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

In recent years, sentiment classification has been an appealing task for so many reasons. However, the subtle manner in which people write reviews has made achieving high accuracy more challenging. In this paper, we investigate the improvements on sentiment classification baselines using sentiment polarity shift in reviews. We focus on Amazon online reviews for different types of product. First, we use our newly-proposed Sentence Polarity Shift (SPS) algorithm on review documents, reducing the relative classification loss due to inconsistent sentiment polarities within reviews by an average of 16% over a supervised sentiment classifier. Second, we build up on a popular supervised sentiment classification baseline by adding different features which provide better improvement over the original baseline. The improvement shown by this technique suggests modeling sentiment classification systems based on polarity shift combined with sentence and document-level features.

Original languageEnglish
Title of host publicationPRICAI 2012
Subtitle of host publicationTrends in Artificial Intelligence - 12th Pacific Rim International Conference on Artificial Intelligence, Proceedings
EditorsPatricia Anthony, Mitsuru Ishizuka, Dickson Lukose
Place of PublicationBerlin Germany
PublisherSpringer
Pages386-399
Number of pages14
ISBN (Print)9783642326943
DOIs
Publication statusPublished - 2012
EventPacific Rim International Conference on Artificial Intelligence 2012 - Kuching, Malaysia
Duration: 3 Sept 20127 Sept 2012
Conference number: 12th
https://link.springer.com/book/10.1007/978-3-642-32695-0 (Proceedings)

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume7458 LNAI
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferencePacific Rim International Conference on Artificial Intelligence 2012
Abbreviated titlePRICAI 2012
Country/TerritoryMalaysia
CityKuching
Period3/09/127/09/12
Internet address

Keywords

  • reviews
  • sentence polarity shift
  • Sentiment classification

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