Business process management: A case study of excellent practice in an Indian organisation

Malini Jayaganesh; Graeme Shanks; Anoop Kumar

Business process management: A case study of excellent practice in an Indian organisation

Malini Jayaganesh, Graeme Shanks, Anoop Kumar

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Original language	English
Title of host publication	Proceedings of the Eighth International Research Conference on Quality Innovation and Knowledge Management
Editors	Amrik Sohal
Place of Publication	Melbourne Vic Australia
Publisher	Monash University
Pages	469 - 478
Number of pages	10
ISBN (Print)	9780732622978
Publication status	Published - 2007
Event	International Research Conference on Quality Innovation and Knowledge Management 2007 - New Delhi India, Caulfield East Vic Australia Duration: 12 Feb 2007 → 14 Feb 2007

Conference

Conference	International Research Conference on Quality Innovation and Knowledge Management 2007
City	Caulfield East Vic Australia
Period	12/02/07 → 14/02/07

Cite this

@inproceedings{4ca9bab13b094ef1a105687eae3c3f0b,

title = "Business process management: A case study of excellent practice in an Indian organisation",

author = "Malini Jayaganesh and Graeme Shanks and Anoop Kumar",

year = "2007",

language = "English",

isbn = "9780732622978",

pages = "469 -- 478",

editor = "Amrik Sohal",

booktitle = "Proceedings of the Eighth International Research Conference on Quality Innovation and Knowledge Management",

publisher = "Monash University",

note = "International Research Conference on Quality Innovation and Knowledge Management 2007 ; Conference date: 12-02-2007 Through 14-02-2007",

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Jayaganesh, M, Shanks, G & Kumar, A 2007, Business process management: A case study of excellent practice in an Indian organisation. in A Sohal (ed.), Proceedings of the Eighth International Research Conference on Quality Innovation and Knowledge Management. Monash University, Melbourne Vic Australia, pp. 469 - 478, International Research Conference on Quality Innovation and Knowledge Management 2007, Caulfield East Vic Australia, 12/02/07.

Business process management: A case study of excellent practice in an Indian organisation. / Jayaganesh, Malini; Shanks, Graeme; Kumar, Anoop.

Proceedings of the Eighth International Research Conference on Quality Innovation and Knowledge Management. ed. / Amrik Sohal. Melbourne Vic Australia : Monash University, 2007. p. 469 - 478.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Business process management: A case study of excellent practice in an Indian organisation

AU - Jayaganesh, Malini

AU - Shanks, Graeme

AU - Kumar, Anoop

PY - 2007

Y1 - 2007

UR - http://www.buseco.monash.edu.au/mgt/research/qik/

M3 - Conference Paper

SN - 9780732622978

SP - 469

EP - 478

BT - Proceedings of the Eighth International Research Conference on Quality Innovation and Knowledge Management

A2 - Sohal, Amrik

PB - Monash University

CY - Melbourne Vic Australia

T2 - International Research Conference on Quality Innovation and Knowledge Management 2007

Y2 - 12 February 2007 through 14 February 2007

ER -

Business process management: A case study of excellent practice in an Indian organisation

Conference

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Cite this