Business intelligence systems use in Chinese organizations

Yutong Song, David Arnott, Shijia Gao

    Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review


    Chinese business has developed exponentially in the last few decades and Chinese firms are highly influential in world trade. Business intelligence (BI)
    systems are large-scale decision support systems (DSS) that analyze enterprise datato generate business insights. BI was developed in the West and is integral to contemporary Western management practices. It is generally assumed that western BI systems are useable and effective in a Chinese context. No study has been undertaken to investigate the use behavior of large-scale DSS in Chinese organizations. We conducted two exploratory case studies in large indigenous Chinese organizations.The case analysis shows that a complex cultural factor (provisionally termed Factor X) affects BI systems use in China. A set of propositions are formulated from the analysis. They will be used as a foundation for future research on Chinese BI.
    Original languageEnglish
    Title of host publicationAnalytics and Data Science
    Subtitle of host publicationAdvances in Research and Pedagogy
    EditorsAmit V. Deokar, Ashish Gupta, Lakshmi S. Iyer, Mary C. Jones
    Place of PublicationCham Switzerland
    Number of pages16
    ISBN (Electronic)9783319580975
    ISBN (Print)9783319580968
    Publication statusPublished - 2018

    Publication series

    NameAnnals of Information Systems
    ISSN (Print)1934-3221
    ISSN (Electronic)1934-3213

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