Business Intelligence (BI) system evolution: A case in a healthcare institution

Ehsanur Rahman Safwan, Rob Meredith, Frada Burstein

Research output: Research - peer-reviewArticle

Abstract

Business Intelligence (BI) systems are an important part of many organisations’ IT portfolios. While the evolutionary nature of other kinds of decision support technology has been noted, there is little research investigating the evolutionary nature of BI systems. This paper presents a case study of a BI system development in a large Australian healthcare institution and uses evolutionary theories from decision support systems (DSS) to understand the system evolution observed. The paper concludes that the theories describing evolution in DSS can also be effectively applied to BI as well. BI practitioners and developers should be aware of evolutionary triggers, as well as the different kinds of evolution that can affect BI system evolution.

LanguageEnglish
Pages463-475
Number of pages13
JournalJournal of Decision Systems
Volume25
Issue numberS1
DOIs
StatePublished - 10 Jun 2016

Keywords

  • Business intelligence
  • Case study
  • Data warehousing
  • Healthcare
  • System evolution

Cite this

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Business Intelligence (BI) system evolution : A case in a healthcare institution. / Safwan, Ehsanur Rahman; Meredith, Rob; Burstein, Frada.

In: Journal of Decision Systems, Vol. 25, No. S1, 10.06.2016, p. 463-475.

Research output: Research - peer-reviewArticle

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