Building skillful resilience amid uncertainty

Jacqueline Jing You, Mai Chi Vu, Christopher Williams

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

3 Citations (Scopus)

Abstract

This chapter presents a novel perspective on organizational resilience in the digital era through the lens of the Buddhist concept of skillful means. It discusses the elements of an approach to a skillful resilience in an increasingly complex and challenging global digital environment. Adopting skillful means allows us to emphasize context flexibility, emotional intelligence, and the ability to visualize and deconstruct complex situations as three core capabilities for organizations to cope with uncertainty. More specifically, we highlight flexibility and reflexivity of the skillful means approach based on the notion of non-attachment as a way of understanding how organizations manage adversity emerging from uncertainty.

Original languageEnglish
Title of host publicationThe Palgrave Handbook of Corporate Sustainability in the Digital Era
EditorsSeung Ho Park, Maria Alejandra Gonzalez-Perez, Dinorá Eliete Floriani
Place of PublicationCham Switzerland
PublisherSpringer
Chapter19
Pages379-395
Number of pages17
Edition1st
ISBN (Electronic)9783030424121
ISBN (Print)9783030424114
DOIs
Publication statusPublished - 2021
Externally publishedYes

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