Building assistive technology for breakdown situations in collaborative communications via IM

Nik Nailah Binti Abdullah; Eric Tschetter; Shinichi Honiden

Building assistive technology for breakdown situations in collaborative communications via IM

Nik Nailah Binti Abdullah, Eric Tschetter, Shinichi Honiden

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

Current trends in scientific collaboration focus on developing effective Web-based communication tools, such as instant messaging (i.,e IM) or video-conferencing. One objective is to provide informal communication opportunities for collaborating scientists. This paper focuses on developing an assistive technology for predicting where breakdown situations have likely occurred in chat communications. The immediate goal of the assistive technology is to help users cope with discrepancies between their expectations and the tools they are using during scientific collaboration. The ideas in this paper also have far reaching implications, introducing a method that can be used by any human-interactive application to help the application understand when the user does not know what to do.

Original language	English
Title of host publication	Plan, Activity, and Intent Recognition, PAIR - Papers from the 2007 AAAI Workshop, Technical Report
Pages	23-30
Number of pages	8
Publication status	Published - 2007
Externally published	Yes
Event	Plan, Activity, and Intent Recognition Workshop 2007 - Vancouver, Canada Duration: 23 Jul 2007 → 23 Jul 2007 https://www.aaai.org/Library/Workshops/ws07-09.php

Publication series

Name	AAAI Workshop - Technical Report
Volume	WS-07-09

Conference

Conference	Plan, Activity, and Intent Recognition Workshop 2007
Abbreviated title	PAIR 2007
Country/Territory	Canada
City	Vancouver
Period	23/07/07 → 23/07/07
Internet address	https://www.aaai.org/Library/Workshops/ws07-09.php

Cite this

@inproceedings{4dacaa05cd3349d8b902d69742e49770,

title = "Building assistive technology for breakdown situations in collaborative communications via IM",

abstract = "Current trends in scientific collaboration focus on developing effective Web-based communication tools, such as instant messaging (i.,e IM) or video-conferencing. One objective is to provide informal communication opportunities for collaborating scientists. This paper focuses on developing an assistive technology for predicting where breakdown situations have likely occurred in chat communications. The immediate goal of the assistive technology is to help users cope with discrepancies between their expectations and the tools they are using during scientific collaboration. The ideas in this paper also have far reaching implications, introducing a method that can be used by any human-interactive application to help the application understand when the user does not know what to do.",

author = "Abdullah, {Nik Nailah Binti} and Eric Tschetter and Shinichi Honiden",

year = "2007",

language = "English",

isbn = "9781577353362",

series = "AAAI Workshop - Technical Report",

pages = "23--30",

booktitle = "Plan, Activity, and Intent Recognition, PAIR - Papers from the 2007 AAAI Workshop, Technical Report",

url = "https://www.aaai.org/Library/Workshops/ws07-09.php",

}

Abdullah, NNB, Tschetter, E & Honiden, S 2007, Building assistive technology for breakdown situations in collaborative communications via IM. in Plan, Activity, and Intent Recognition, PAIR - Papers from the 2007 AAAI Workshop, Technical Report. AAAI Workshop - Technical Report, vol. WS-07-09, pp. 23-30, Plan, Activity, and Intent Recognition Workshop 2007, Vancouver, British Columbia, Canada, 23/07/07.

Building assistive technology for breakdown situations in collaborative communications via IM. / Abdullah, Nik Nailah Binti; Tschetter, Eric; Honiden, Shinichi.
Plan, Activity, and Intent Recognition, PAIR - Papers from the 2007 AAAI Workshop, Technical Report. 2007. p. 23-30 (AAAI Workshop - Technical Report; Vol. WS-07-09).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Building assistive technology for breakdown situations in collaborative communications via IM

AU - Abdullah, Nik Nailah Binti

AU - Tschetter, Eric

AU - Honiden, Shinichi

PY - 2007

Y1 - 2007

N2 - Current trends in scientific collaboration focus on developing effective Web-based communication tools, such as instant messaging (i.,e IM) or video-conferencing. One objective is to provide informal communication opportunities for collaborating scientists. This paper focuses on developing an assistive technology for predicting where breakdown situations have likely occurred in chat communications. The immediate goal of the assistive technology is to help users cope with discrepancies between their expectations and the tools they are using during scientific collaboration. The ideas in this paper also have far reaching implications, introducing a method that can be used by any human-interactive application to help the application understand when the user does not know what to do.

AB - Current trends in scientific collaboration focus on developing effective Web-based communication tools, such as instant messaging (i.,e IM) or video-conferencing. One objective is to provide informal communication opportunities for collaborating scientists. This paper focuses on developing an assistive technology for predicting where breakdown situations have likely occurred in chat communications. The immediate goal of the assistive technology is to help users cope with discrepancies between their expectations and the tools they are using during scientific collaboration. The ideas in this paper also have far reaching implications, introducing a method that can be used by any human-interactive application to help the application understand when the user does not know what to do.

UR - http://www.scopus.com/inward/record.url?scp=51849111409&partnerID=8YFLogxK

M3 - Conference Paper

AN - SCOPUS:51849111409

SN - 9781577353362

T3 - AAAI Workshop - Technical Report

SP - 23

EP - 30

BT - Plan, Activity, and Intent Recognition, PAIR - Papers from the 2007 AAAI Workshop, Technical Report

T2 - Plan, Activity, and Intent Recognition Workshop 2007

Y2 - 23 July 2007 through 23 July 2007

ER -

Building assistive technology for breakdown situations in collaborative communications via IM

Abstract

Publication series

Conference

Other files and links

Cite this