Abstract
Like other public organizations, hospitals face increasing calls to innovate in the way they deliver services. However, health care continues to grapple with bridging knowledge ‘transfer gaps’. Failure to bridge these gaps prevents knowledge generated outside of health care that might inform such innovation from embedding and scaling. We explore how ‘improvement facilitators’ in one jurisdiction-wide intervention view the organizational factors that support their role as knowledge brokers. We conclude that ‘bridging’ new ideas and practices to the front line is a problem of legitimation, rather than just a matter of the relevance of the ‘foreign’ knowledge concerned.
| Original language | English |
|---|---|
| Number of pages | 21 |
| Journal | Public Management Review |
| DOIs | |
| Publication status | Accepted/In press - May 2019 |
Keywords
- Australia
- healthcare
- innovation
- knowledge
- service redesign
Cite this
}
Brokering knowledge into the public sector : understanding improvement facilitators’ priorities in the redesign of hospital care. / McLoughlin, Ian; Burns, Prue; Looi, Evelyn; Sohal, Amrik; Teede, Helena.
In: Public Management Review, 05.2019.Research output: Contribution to journal › Article › Research › peer-review
TY - JOUR
T1 - Brokering knowledge into the public sector
T2 - understanding improvement facilitators’ priorities in the redesign of hospital care
AU - McLoughlin, Ian
AU - Burns, Prue
AU - Looi, Evelyn
AU - Sohal, Amrik
AU - Teede, Helena
PY - 2019/5
Y1 - 2019/5
N2 - Like other public organizations, hospitals face increasing calls to innovate in the way they deliver services. However, health care continues to grapple with bridging knowledge ‘transfer gaps’. Failure to bridge these gaps prevents knowledge generated outside of health care that might inform such innovation from embedding and scaling. We explore how ‘improvement facilitators’ in one jurisdiction-wide intervention view the organizational factors that support their role as knowledge brokers. We conclude that ‘bridging’ new ideas and practices to the front line is a problem of legitimation, rather than just a matter of the relevance of the ‘foreign’ knowledge concerned.
AB - Like other public organizations, hospitals face increasing calls to innovate in the way they deliver services. However, health care continues to grapple with bridging knowledge ‘transfer gaps’. Failure to bridge these gaps prevents knowledge generated outside of health care that might inform such innovation from embedding and scaling. We explore how ‘improvement facilitators’ in one jurisdiction-wide intervention view the organizational factors that support their role as knowledge brokers. We conclude that ‘bridging’ new ideas and practices to the front line is a problem of legitimation, rather than just a matter of the relevance of the ‘foreign’ knowledge concerned.
KW - Australia
KW - healthcare
KW - innovation
KW - knowledge
KW - service redesign
UR - http://www.scopus.com/inward/record.url?scp=85066146912&partnerID=8YFLogxK
U2 - 10.1080/14719037.2019.1604795
DO - 10.1080/14719037.2019.1604795
M3 - Article
JO - Public Management Review
JF - Public Management Review
SN - 1471-9037
ER -