Original language | English |
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Pages (from-to) | 359 - 366 |
Number of pages | 8 |
Journal | Managing Service Quality |
Volume | 8 |
Issue number | 5 |
Publication status | Published - 1998 |
Best predictors of quality performance in Australian service organisations
Mile Terziovski, Alison Dean
Research output: Contribution to journal › Article › Other
28
Citations
(Scopus)