| Original language | English |
|---|---|
| Pages (from-to) | 359 - 366 |
| Number of pages | 8 |
| Journal | Managing Service Quality |
| Volume | 8 |
| Issue number | 5 |
| Publication status | Published - 1998 |
Cite this
Terziovski, M., & Dean, A. (1998). Best predictors of quality performance in Australian service organisations. Managing Service Quality, 8(5), 359 - 366.
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title = "Best predictors of quality performance in Australian service organisations",
author = "Mile Terziovski and Alison Dean",
year = "1998",
language = "English",
volume = "8",
pages = "359 -- 366",
journal = "Managing Service Quality",
issn = "0960-4529",
publisher = "Emerald",
number = "5",
}
Terziovski, M & Dean, A 1998, 'Best predictors of quality performance in Australian service organisations', Managing Service Quality, vol. 8, no. 5, pp. 359 - 366.
Best predictors of quality performance in Australian service organisations. / Terziovski, Mile; Dean, Alison.
In: Managing Service Quality, Vol. 8, No. 5, 1998, p. 359 - 366.Research output: Contribution to journal › Article › Other
TY - JOUR
T1 - Best predictors of quality performance in Australian service organisations
AU - Terziovski, Mile
AU - Dean, Alison
PY - 1998
Y1 - 1998
M3 - Article
VL - 8
SP - 359
EP - 366
JO - Managing Service Quality
JF - Managing Service Quality
SN - 0960-4529
IS - 5
ER -
Terziovski M, Dean A. Best predictors of quality performance in Australian service organisations. Managing Service Quality. 1998;8(5):359 - 366.