TY - JOUR
T1 - Avoiding theoretical stagnation
T2 - a systematic review and framework for measuring public value
AU - Faulkner, Nicholas
AU - Kaufman, Stefan
PY - 2018
Y1 - 2018
N2 - Public value theory has become a hot topic in public administration research, but its proponents have long recognised difficulties in empirically testing the theory's central propositions. There has been a lack of clarity about how to measure the extent to which organisations are generating public value, which has rendered researchers unable to quantitatively study the causes, consequences and correlates of public value. The current study systematically reviews the growing literature on public value measurement to identify, evaluate, and synthesise available measures. Through a qualitative synthesis of the themes present in published measures, we identify four key components for measuring public value that appear to be important across a range of policy and national contexts. Our review identifies a promising framework that could be used to structure a comprehensive measure of public value and, in doing so, provides a means to progress theoretical development and testing of the public value approach.
AB - Public value theory has become a hot topic in public administration research, but its proponents have long recognised difficulties in empirically testing the theory's central propositions. There has been a lack of clarity about how to measure the extent to which organisations are generating public value, which has rendered researchers unable to quantitatively study the causes, consequences and correlates of public value. The current study systematically reviews the growing literature on public value measurement to identify, evaluate, and synthesise available measures. Through a qualitative synthesis of the themes present in published measures, we identify four key components for measuring public value that appear to be important across a range of policy and national contexts. Our review identifies a promising framework that could be used to structure a comprehensive measure of public value and, in doing so, provides a means to progress theoretical development and testing of the public value approach.
KW - Public value
KW - Measurement
KW - Systematic Review
KW - Performance measurement
UR - http://www.scopus.com/inward/record.url?scp=85019390974&partnerID=8YFLogxK
U2 - 10.1111/1467-8500.12251
DO - 10.1111/1467-8500.12251
M3 - Article
AN - SCOPUS:85019390974
SN - 0313-6647
VL - 77
SP - 69
EP - 86
JO - Australian Journal of Public Administration
JF - Australian Journal of Public Administration
IS - 1
ER -