Auto-generated personas: Enhancing user-centered design practices among university students

Xishuo Zhang, Lin Liu, Yi Wang, Xiao Liu, Hailong Wang, Chetan Arora, Haichao Liu, Weijia Wang, Thuong Hoang

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

3 Citations (Scopus)

Abstract

Personas are commonly used in User-centered Design (UCD) activities to help designers better understand users' needs. However, there is still a reliance on traditional approaches such as interviews and ethnography for building personas in UCD activities. To this end, we developed an auto-generating persona system to enhance practices in UCD course activities. Our persona system is developed based on the GPT-4 model, the DALL-E 2 model, and knowledge graphs. Hence, our persona system includes three main features of our persona system: automated processing of survey data, automatic generation of 2D avatars, and providing options for automatic or customized entity generation. We recruited a total of 22 participants to evaluate our persona system. Our findings confirmed that there was a significant difference in terms of efficiency, satisfaction, accuracy, and diversity. Meanwhile, participants provided both positive and negative feedback regarding our persona system. As on-going work, we discuss the current limitations of our persona system and explore future research directions to further improve its capabilities and effectiveness.

Original languageEnglish
Title of host publicationExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems
EditorsJulie R. Williamson, Corina Sas
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages7
ISBN (Electronic)9798400703317
DOIs
Publication statusPublished - 2024
EventInternational Conference on Human Factors in Computing Systems 2024: Surfing the World - Hybrid, Honolulu, United States of America
Duration: 11 May 202416 May 2024
https://chi2024.acm.org/
https://dl.acm.org/doi/proceedings/10.1145/3613904 (proceedings)
https://dl.acm.org/doi/proceedings/10.1145/3613905 (Extended Abstracts)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2024
Abbreviated titleCHI 2024
Country/TerritoryUnited States of America
CityHybrid, Honolulu
Period11/05/2416/05/24
Internet address

Keywords

  • GPT-4
  • Knowledge Graphs
  • Personas
  • User Studies

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