Australian users’ experiences with control features on social media services and online dating apps

Research output: Book/ReportCommissioned ReportOther

Abstract

This Report details the findings of a study that examined Australians’ knowledge, use and perceptions of the effectiveness of user control features (e.g., safety tools) on social media services and online dating apps. It also explored Australians’ awareness of third-party solutions for preventing, reporting, and responding to online harm.

The study used a child and trauma-informed approach. It consisted of a walkthrough analysis of 20 social media services and online dating apps, 24 online focus groups of one-hour duration with 102 Australians aged 13-74 years, and two one-on-one online interviews with Australians aged 18+ years of 45 minutes duration.
Original languageEnglish
Place of PublicationClayton Vic Australia
PublisherMonash University
Commissioning bodyDepartment of Infrastructure, Transport, Regional Development, Communications and the Arts (Australia)
Number of pages45
Publication statusPublished - 2023

Keywords

  • social media
  • control features
  • privacy
  • safety
  • dating apps

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