Artefacts and the dynamics of truces in organizational routines

Nicolás J. B. Wiedemann, Leona Wiegmann, Juergen Weber

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Organizational routines can constitute a temporary settlement of individual actors’ diverging interests, described as a truce that enables the routine as a collective accomplishment to proceed. In this regard, scholars have recognized the central but ambiguous role of artefacts; they may be used to coordinate the interactions in routines but may also be mobilized to serve individual interests. Following this line of thinking, this chapter assumes a process perspective to advance our understanding of how such temporal settlements are continuously formed and in particular, the role artefacts play in this process. Based on a single case study over a period of thirty-three months, it analyses the use of a newly implemented artefact that inadvertently impeded smooth routine functioning as the artefact provided content that gave actors leeway to act out their interests in enacting the routine.
Original languageEnglish
Title of host publicationDualities, Dialectics, and Paradoxes in Organizational Life
EditorsMoshe Farjoun , Wendy Smith, Ann Langley, Haridimos Tsoukas
Place of PublicationOxford UK
PublisherOxford University Press
Number of pages23
ISBN (Print)9780198827436
Publication statusPublished - 2018

Publication series

NamePerspectives on Process Organization Studies
PublisherOxford University Press

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