Are external management consultancies effective in healthcare improvement, do they reflect value for money and what are the alternative models?

Helen Skouteris, Ian Kirkpatrick, Graeme Currie, Jeffrey Braithwaite, Helena Teede

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Despite the increasing use and costs associated with external management consultancy for healthcare improvement, there is a paucity of formal evaluations examining impact. This paper aims to: (i) discuss the potential benefits and disadvantages of external consultancies in addressing complex healthcare challenges and delivering healthcare improvement in Australia; and (ii) explore potential alternative models, including internal consultancy and hybrid models delivered through platforms of collaborative expertise. We propose that the substantive reliance on high cost external management consultancies without demonstrating value or benefit, is unsustainable. An integrative approach that embeds research and capacity building within healthcare services may be of value.

Original languageEnglish
Pages (from-to)1451-1455
Number of pages5
JournalInternal Medicine Journal
Volume49
Issue number11
DOIs
Publication statusPublished - Nov 2019

Keywords

  • academic health science centre
  • consultancy
  • health system
  • healthcare improvement
  • research translation

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