App movement: a platform for community commissioning of mobile applications

Andrew Garbett, Rob Comber, Edward Jenkins, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

40 Citations (Scopus)

Abstract

There is an increasing demand to encourage inclusivity in the design of digital services. In response to this issue we have created App Movement, a platform that enables the promotion, collaborative design, and deployment of community-commissioned mobile applications. The platform facilitates collaborative customization of a common app template, for which the development and deployment of the app is fully automated. We describe the motivation, design and implementation of App Movement, and report the findings from an 8 month deployment wherein 27 campaigns were created, 11 of which have been successful, and over 1,600 users pledged their support using the platform. We present three case studies to demonstrate its use and adoption in successful and unsuccessful campaigns. We discuss the implications of these studies, including questions of governance (ownership of content, liability of user generated content and moderation), sustainability and the potential to extend App Movement beyond location-based review apps.

Original languageEnglish
Title of host publicationCHI 2016 - San Jose, CA, USA May 7 - 12
Subtitle of host publicationProceedings - The 34th Annual CHI Conference on Human Factors in Computing Systems
EditorsCliff Lampe
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Pages26-37
Number of pages12
ISBN (Electronic)9781450333627
DOIs
Publication statusPublished - 2016
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2016 - San Jose, United States of America
Duration: 7 May 201612 May 2016
Conference number: 34th
https://chi2016.acm.org/wp/ (Website)
https://dl.acm.org/doi/proceedings/10.1145/2851581 (Proceedings)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2016
Abbreviated titleCHI 2016
Country/TerritoryUnited States of America
CitySan Jose
Period7/05/1612/05/16
Other
Internet address

Keywords

  • App development
  • Community commissioning
  • Community information systems
  • Mobile applications

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