Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users

Benjamin Tannert; Reuben Kirkham; Johannes Schöning

doi:10.1007/978-3-030-29381-9_13

Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users

Benjamin Tannert, Reuben Kirkham, Johannes Schöning

Department of Human Centred Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

2 Citations (Scopus)

Abstract

This paper explores ‘A to B’ routing tools designed to chart accessible routes for wheelchair users. We develop and present a novel measurement framework based upon cost-benefit analysis in order to evaluate the real-world utility of routing systems for wheelchair users. Using this framework, we compare proposed routes generated by accessibility tools with the pedestrian routes generated by Google Maps by means of conducting expert assessments of the situation on the ground. Relative to tools aimed at pedestrians, we find that these tools are not significantly more likely to produce an accessible route, and more often than not, they present longer routes that arise from imaginary barriers that do not exist in the real world. This analysis indicates how future routing tools for wheelchair users should be designed to ensure that they genuinely ameliorate the effects of accessibility barriers in the built environment.

Original language	English
Title of host publication	Human-Computer Interaction – INTERACT 2019
Subtitle of host publication	17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I
Editors	David Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, Panayiotis Zaphiris
Place of Publication	Cham Switzerland
Publisher	Springer
Pages	202-223
Number of pages	22
ISBN (Electronic)	9783030293819
ISBN (Print)	9783030293802
DOIs	https://doi.org/10.1007/978-3-030-29381-9_13
Publication status	Published - 2019
Event	IFIP TC13 Conference on Human-Computer Interaction 2019 - Paphos, Cyprus Duration: 2 Sept 2019 → 6 Sept 2019 Conference number: 17th http://interact2019.org/ https://link.springer.com/book/10.1007/978-3-030-29381-9 (Proceedings)

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer
Volume	11746
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	IFIP TC13 Conference on Human-Computer Interaction 2019
Abbreviated title	INTERACT 2019
Country/Territory	Cyprus
City	Paphos
Period	2/09/19 → 6/09/19
Internet address	http://interact2019.org/ https://link.springer.com/book/10.1007/978-3-030-29381-9 (Proceedings)

Keywords

Accessibility
Disability
Wheelchair users
Pedestrian navigation
Routing

Access to Document

10.1007/978-3-030-29381-9_13

284908546-oaFinal published version, 5.72 MB

Accessibility Award
Kirkham, Reuben (Recipient), 2019
Prize: Prize (including medals and awards)

Cite this

Tannert, B., Kirkham, R., & Schöning, J. (2019). Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users. In D. Lamas, F. Loizides, L. Nacke, H. Petrie, M. Winckler, & P. Zaphiris (Eds.), Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I (pp. 202-223). (Lecture Notes in Computer Science; Vol. 11746). Springer. https://doi.org/10.1007/978-3-030-29381-9_13

Tannert, Benjamin ; Kirkham, Reuben ; Schöning, Johannes. / Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users. Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I. editor / David Lamas ; Fernando Loizides ; Lennart Nacke ; Helen Petrie ; Marco Winckler ; Panayiotis Zaphiris. Cham Switzerland : Springer, 2019. pp. 202-223 (Lecture Notes in Computer Science).

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title = "Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users",

abstract = "This paper explores {\textquoteleft}A to B{\textquoteright} routing tools designed to chart accessible routes for wheelchair users. We develop and present a novel measurement framework based upon cost-benefit analysis in order to evaluate the real-world utility of routing systems for wheelchair users. Using this framework, we compare proposed routes generated by accessibility tools with the pedestrian routes generated by Google Maps by means of conducting expert assessments of the situation on the ground. Relative to tools aimed at pedestrians, we find that these tools are not significantly more likely to produce an accessible route, and more often than not, they present longer routes that arise from imaginary barriers that do not exist in the real world. This analysis indicates how future routing tools for wheelchair users should be designed to ensure that they genuinely ameliorate the effects of accessibility barriers in the built environment.",

keywords = "Accessibility, Disability, Wheelchair users, Pedestrian navigation, Routing",

author = "Benjamin Tannert and Reuben Kirkham and Johannes Sch{\"o}ning",

year = "2019",

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language = "English",

isbn = "9783030293802",

series = "Lecture Notes in Computer Science",

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booktitle = "Human-Computer Interaction – INTERACT 2019",

note = "IFIP TC13 Conference on Human-Computer Interaction 2019, INTERACT 2019 ; Conference date: 02-09-2019 Through 06-09-2019",

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Tannert, B, Kirkham, R & Schöning, J 2019, Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users. in D Lamas, F Loizides, L Nacke, H Petrie, M Winckler & P Zaphiris (eds), Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I. Lecture Notes in Computer Science, vol. 11746, Springer, Cham Switzerland, pp. 202-223, IFIP TC13 Conference on Human-Computer Interaction 2019, Paphos, Cyprus, 2/09/19. https://doi.org/10.1007/978-3-030-29381-9_13

Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users. / Tannert, Benjamin; Kirkham, Reuben; Schöning, Johannes.
Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I. ed. / David Lamas; Fernando Loizides; Lennart Nacke; Helen Petrie; Marco Winckler; Panayiotis Zaphiris. Cham Switzerland: Springer, 2019. p. 202-223 (Lecture Notes in Computer Science; Vol. 11746).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users

AU - Tannert, Benjamin

AU - Kirkham, Reuben

AU - Schöning, Johannes

N1 - Conference code: 17th

PY - 2019

Y1 - 2019

N2 - This paper explores ‘A to B’ routing tools designed to chart accessible routes for wheelchair users. We develop and present a novel measurement framework based upon cost-benefit analysis in order to evaluate the real-world utility of routing systems for wheelchair users. Using this framework, we compare proposed routes generated by accessibility tools with the pedestrian routes generated by Google Maps by means of conducting expert assessments of the situation on the ground. Relative to tools aimed at pedestrians, we find that these tools are not significantly more likely to produce an accessible route, and more often than not, they present longer routes that arise from imaginary barriers that do not exist in the real world. This analysis indicates how future routing tools for wheelchair users should be designed to ensure that they genuinely ameliorate the effects of accessibility barriers in the built environment.

AB - This paper explores ‘A to B’ routing tools designed to chart accessible routes for wheelchair users. We develop and present a novel measurement framework based upon cost-benefit analysis in order to evaluate the real-world utility of routing systems for wheelchair users. Using this framework, we compare proposed routes generated by accessibility tools with the pedestrian routes generated by Google Maps by means of conducting expert assessments of the situation on the ground. Relative to tools aimed at pedestrians, we find that these tools are not significantly more likely to produce an accessible route, and more often than not, they present longer routes that arise from imaginary barriers that do not exist in the real world. This analysis indicates how future routing tools for wheelchair users should be designed to ensure that they genuinely ameliorate the effects of accessibility barriers in the built environment.

KW - Accessibility

KW - Disability

KW - Wheelchair users

KW - Pedestrian navigation

KW - Routing

U2 - 10.1007/978-3-030-29381-9_13

DO - 10.1007/978-3-030-29381-9_13

M3 - Conference Paper

SN - 9783030293802

T3 - Lecture Notes in Computer Science

SP - 202

EP - 223

BT - Human-Computer Interaction – INTERACT 2019

A2 - Lamas, David

A2 - Loizides, Fernando

A2 - Nacke, Lennart

A2 - Petrie, Helen

A2 - Winckler, Marco

A2 - Zaphiris, Panayiotis

PB - Springer

CY - Cham Switzerland

T2 - IFIP TC13 Conference on Human-Computer Interaction 2019

Y2 - 2 September 2019 through 6 September 2019

ER -

Tannert B, Kirkham R, Schöning J. Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users. In Lamas D, Loizides F, Nacke L, Petrie H, Winckler M, Zaphiris P, editors, Human-Computer Interaction – INTERACT 2019: 17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part I. Cham Switzerland: Springer. 2019. p. 202-223. (Lecture Notes in Computer Science). doi: 10.1007/978-3-030-29381-9_13

Analyzing accessibility barriers using cost-benefit analysis to design reliable navigation services for wheelchair users

Abstract

Publication series

Conference

Keywords

Access to Document

Prizes

Accessibility Award

Cite this