Analysis and synthesis of help-desk responses

Yuval Marom, Ingrid Zukerman

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    Original languageEnglish
    Title of host publicationProceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005)
    EditorsRajiv Khosla, Robert J Howlett, Lakhmi C Jain
    Place of PublicationBerlin Germany
    PublisherSpringer-Verlag London Ltd.
    Pages890 - 897
    Number of pages8
    Volume3683
    ISBN (Print)0302-9743
    DOIs
    Publication statusPublished - 2005
    EventInternational Conference on Knowledge-Based and Intelligent Information and Engineering Systems 2005 - Melbourne, Australia
    Duration: 14 Sep 200516 Sep 2005
    https://link.springer.com/book/10.1007/11552413 (Conference Proceedings)

    Conference

    ConferenceInternational Conference on Knowledge-Based and Intelligent Information and Engineering Systems 2005
    Abbreviated titleKES 2005
    CountryAustralia
    CityMelbourne
    Period14/09/0516/09/05
    Internet address

    Cite this

    Marom, Y., & Zukerman, I. (2005). Analysis and synthesis of help-desk responses. In R. Khosla, R. J. Howlett, & L. C. Jain (Eds.), Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005) (Vol. 3683, pp. 890 - 897). Berlin Germany: Springer-Verlag London Ltd.. https://doi.org/10.1007/11553939_126
    Marom, Yuval ; Zukerman, Ingrid. / Analysis and synthesis of help-desk responses. Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005). editor / Rajiv Khosla ; Robert J Howlett ; Lakhmi C Jain. Vol. 3683 Berlin Germany : Springer-Verlag London Ltd., 2005. pp. 890 - 897
    @inproceedings{9c9c204cc4794ee7bce40e68f4d93650,
    title = "Analysis and synthesis of help-desk responses",
    author = "Yuval Marom and Ingrid Zukerman",
    year = "2005",
    doi = "10.1007/11553939_126",
    language = "English",
    isbn = "0302-9743",
    volume = "3683",
    pages = "890 -- 897",
    editor = "Rajiv Khosla and Howlett, {Robert J} and Jain, {Lakhmi C}",
    booktitle = "Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005)",
    publisher = "Springer-Verlag London Ltd.",
    address = "Germany",

    }

    Marom, Y & Zukerman, I 2005, Analysis and synthesis of help-desk responses. in R Khosla, RJ Howlett & LC Jain (eds), Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005). vol. 3683, Springer-Verlag London Ltd., Berlin Germany, pp. 890 - 897, International Conference on Knowledge-Based and Intelligent Information and Engineering Systems 2005, Melbourne, Australia, 14/09/05. https://doi.org/10.1007/11553939_126

    Analysis and synthesis of help-desk responses. / Marom, Yuval; Zukerman, Ingrid.

    Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005). ed. / Rajiv Khosla; Robert J Howlett; Lakhmi C Jain. Vol. 3683 Berlin Germany : Springer-Verlag London Ltd., 2005. p. 890 - 897.

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    TY - GEN

    T1 - Analysis and synthesis of help-desk responses

    AU - Marom, Yuval

    AU - Zukerman, Ingrid

    PY - 2005

    Y1 - 2005

    U2 - 10.1007/11553939_126

    DO - 10.1007/11553939_126

    M3 - Conference Paper

    SN - 0302-9743

    VL - 3683

    SP - 890

    EP - 897

    BT - Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005)

    A2 - Khosla, Rajiv

    A2 - Howlett, Robert J

    A2 - Jain, Lakhmi C

    PB - Springer-Verlag London Ltd.

    CY - Berlin Germany

    ER -

    Marom Y, Zukerman I. Analysis and synthesis of help-desk responses. In Khosla R, Howlett RJ, Jain LC, editors, Proceedings of the 9th International Conference on Knowledge-Based Intelligent Information and Engineering Systems (KES 2005). Vol. 3683. Berlin Germany: Springer-Verlag London Ltd. 2005. p. 890 - 897 https://doi.org/10.1007/11553939_126