Abstract
This study aims to explore the adoption of Malaysian Standards (MS) on SMEs performances and is mediated by characteristics of MS, characteristics of SMEs and external factors. This study was conducted using questionnaires distributed to 300 SMEs in various sectors. The statistical analysis utilized Statistical Package for the Social Science (SPSS). A multiple mediation model enabled us to investigate the specific indirect and direct effect of each mediator. Results showed that the proposed MS factors were significant in impacting SME performance. The results also showed that characteristics of MS, characteristics of SME, and external factors are positively associated with SME performance. The results imply that adoption of MS may increase SMEs performance through mediating factors. The study shed new light on SMEs performance through this adoption. The results also have implications for practitioners and academics.
Original language | English |
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Title of host publication | Proceedings of the 2016 International Conference on Industrial Engineering and Operations Management Kuala Lumpur, Malaysia, March 8-10, 2016 |
Place of Publication | Malaysia |
Publisher | IEOM Society |
Pages | 976-984 |
Number of pages | 9 |
ISBN (Print) | 9780985549749 |
Publication status | Published - 2016 |
Externally published | Yes |
Event | International Conference on Industrial Engineering and Operations Management 2016 - JW Marriot Hotel, Kuala Lumpur, Malaysia Duration: 8 Mar 2016 → 10 Mar 2016 Conference number: 6th http://ieomsociety.org/ieom_2016/index.html |
Publication series
Name | IEOM Conference Proceedings |
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ISSN (Electronic) | 2169-8767 |
Conference
Conference | International Conference on Industrial Engineering and Operations Management 2016 |
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Abbreviated title | IEOM 2016 |
Country/Territory | Malaysia |
City | Kuala Lumpur |
Period | 8/03/16 → 10/03/16 |
Internet address |
Keywords
- Characteristic of MS
- Characteristic of SME
- External factors
- Malaysian standards (MS)
- Mediating effect
- SMEs performance