An overview of service level agreements

Nicholas Boisleaux Beaumont

Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review

Original language	English
Title of host publication	Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective
Editors	Harbhajan S Kehal, Varinder P Singh
Place of Publication	Hershey USA
Publisher	IGI Global
Pages	302 - 325
Number of pages	24
Edition	1
ISBN (Print)	159140875X
Publication status	Published - 2006

Cite this

@inbook{c8053cd37fcc461daea54b22a392ede7,

title = "An overview of service level agreements",

author = "Beaumont, {Nicholas Boisleaux}",

year = "2006",

language = "English",

isbn = "159140875X",

pages = "302 -- 325",

editor = "Kehal, {Harbhajan S} and Singh, {Varinder P}",

booktitle = "Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective",

publisher = "IGI Global",

address = "United States of America",

edition = "1",

}