An overview of service level agreements

Nicholas Boisleaux Beaumont

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

3 Citations (Scopus)
Original languageEnglish
Title of host publicationOutsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective
EditorsHarbhajan S Kehal, Varinder P Singh
Place of PublicationHershey USA
PublisherIGI Global
Pages302 - 325
Number of pages24
ISBN (Print)159140875X
Publication statusPublished - 2006

Cite this